Learning and Development Innovation

Objective:

Use technology to improve craft On-the-Job-Training (OJT), improve management skills of new craft managers, and improve corporate memory retention and transition to the current workforce.

Summary:

Current OJT methods result in loss of productive time due to travel to the training facility.  This project set out to improve the current approach to OJT for the craft, the approaches used for retaining critical corporate memory, and the current training for new craft managers.  The team captured work tasks on video and made them available in real time to enhance existing OJT.  Bringing OJT technology for the crafts to the deckplate is a dramatic departure from current practice.  A secondary benefit is that it can be used to improve the proficiency of lower tier craft managers.  It also allows the corporate memory of Subject Matter Experts (SME) and Master Shipbuilders to be preserved for the future, which are areas of concern for most shipyards.

The project team expanded the range of potential training delivery applications throughout the shipyard and developed organized approaches to prioritizing and archiving the captured data.  The three-part approach allows for the development of: 1) optimized OJT and refresher training; 2) an improved Corporate Knowledge Retention System; and 3) a strengthened craft management workforce. The approach for improved training and knowledge retention is applicable to both larger and smaller shipyards.

 

Key Deliverables:

OJT Training Videos– Approved for public release; distribution is unlimited

Point of Contact:

Anna Bourdais Ingalls Shipbuilding